Assign
Supervisors allocate room work to cleaners and can rebalance assignments as operations change.
Control hotel housekeeping from room assignment to accepted service.
Replace disconnected room lists and chat updates with a workflow that shows who has the room, whether it is accessible, what the cleaner completed, what inspection found and whether the hotel accepted the result.
One room task, visible through every operational handoff.
Start
The cleaner works from an active shift and can start only when the room is accessible.
Clean
Required cleaner checklist items, notes and operational exceptions stay attached to the room task.
Submit
Required checklist completion is enforced before the room moves to Awaiting inspection.
Inspect
A supervisor uses the separate inspection checklist and approves or rejects with attributable evidence.
Accept
After the quality workflow, an authorised hotel-side user accepts the room or raises a dispute.
Operational control
Keep exceptions visible instead of forcing false completion.
Access problems, maintenance issues, task issues and lost-and-found records use dedicated actions. Supervisors can see rooms awaiting inspection, blocked rooms, rejected work, carryover and other operational states without relying on a separate message thread.
- Cleaner shift events
- Assigned room workload
- Access-state control
- Required cleaner checklist
- Supervisor inspection checklist
- Immediate re-clean after rejection
- Separate hotel acceptance
Hotel housekeeping software FAQ
Does TouteGestion require a photo before every room can be submitted?
Not as a universal hard rule in the current workflow. Required cleaner checklist items block submission; zero photo evidence produces a warning and explicit confirmation.
What happens when a room cannot be accessed?
Access states such as guest inside, do not disturb, maintenance blocked, key unavailable and late checkout remain visible. A blocked room cannot be started as normal cleaning until it becomes accessible.
What happens after a failed inspection?
The supervisor records a rejection reason and the same room task returns as re-clean work, keeping the reason visible to the cleaner.
Is hotel acceptance the same as supervisor inspection?
No. Supervisor quality inspection and hotel-side acceptance are separate decisions in the implemented workflow.
Evaluate the full workflow
See the cleaner, supervisor and hotel handoff together.
The strongest housekeeping control comes from connecting execution, inspection and acceptance rather than optimising one screen in isolation.