305Floor 3 · VIP priorityIn progress
108Floor 1 · CheckoutInspection
214Floor 2 · StayoverRe-clean
A single room board keeps workload, priority and readiness visible.
Available nowTouteGestion Hospitality Operations
Run hotel and service operations from one connected workspace.
Coordinate properties, room workloads, cleaners, supervisors, inspections, acceptance, service issues, reporting and finance controls without running the operation through disconnected spreadsheets and chat threads.
Built for hotels, cleaning companies and service teams that need operational visibility without blurring responsibility. Visit the Hospitality site →
Operations overviewFrom room workload to accepted service.
Operational viewProperty operationsRooms → workload
Team executionAssign → clean → inspect
Service handoffReview → accept
ManagementReports → finance
AreaWorkflowVisibility
Room operationsWorkload → assignmentLive status
Service deliveryClean → inspect → acceptRole ownership
ExceptionsIssue → rework → resolveEvidence & audit
ManagementReport → validate → reconcileOperational history
01Room workload to service acceptance
02Hotel, company, supervisor & cleaner access
03Exceptions, disputes & service desk
04Reporting, audit & finance controls
Product views
See the operational model at a glance.
These illustrative views reflect the workflows currently modelled in Hospitality Operations.
Ama K.Floor 312 / 15
Esi P.Floor 210 / 14
Naomi D.Floor 113 / 13
Room 214Returned for correctionEvidence retained
Supervisors see workload balance, progress and rework without chasing updates.
108Inspected 14:32Accepted
214Inspection returnedRe-clean
Room 407 · access blockedMaintenance notifiedOpen service-desk item · priority high
Acceptance and exceptions remain attributable instead of disappearing into chat threads.
Illustrative product views based on current Hospitality workflows; figures and names are demonstration data.
Why connected operations matter
Less chasing. Clearer ownership across every handoff.
Hospitality operations become difficult when room lists, staff assignments, inspection updates and service issues live in different places. TouteGestion connects those workflows while keeping each participating role accountable for its part of the operation.
One operational picture
Bring rooms, assignments, inspections, service issues and operational reporting into one workspace instead of scattered chats and spreadsheets.
Clear ownership
Make it obvious who is responsible for each room, workload, inspection, handoff and exception at every stage of the operation.
Faster handoffs
Move work from assignment to cleaning, inspection and acceptance with fewer informal follow-ups between teams.
Stronger accountability
Keep evidence, status changes, disputes, audit information and finance validation connected to the work they relate to.
Hospitality operations
The operational workflows your teams already run — connected.
Use the capabilities relevant to your organisation while keeping property, workforce, acceptance, exception, reporting and finance records connected.
Properties, floors & rooms
Set up property structure, floors, rooms and the operational areas teams need to manage.
Workload import
Bring in operational workload and room information so teams can prepare daily work without rebuilding schedules manually.
Assignment & roster
Allocate rooms and workloads to teams using roster, zone, workload and direct assignment controls.
Cleaner workspace
Give cleaners a focused task and shift experience centred on the work assigned to them.
Supervisor control
Track cleaner progress, review work, coordinate reassignment and manage the operational board from one place.
Inspection & evidence
Capture operational evidence and move completed work through review before acceptance.
Acceptance workflow
Give authorized hotel and service teams a controlled way to acknowledge and accept completed work.
Service desk & exceptions
Keep maintenance, blocked rooms, disputes, rework and lost-and-found cases visible as managed operational issues.
Reports & audit
Review workload, progress, acceptance and audit history over time.
Finance controls
Connect operational validation to billing, invoice and payroll controls without giving every operator unrestricted finance access.
End-to-end workflow
Follow the work from setup to reconciliation.
The system is organised around the operational lifecycle rather than forcing teams to stitch together independent tools at every stage.
Prepare workload
Set up or import the property and room workload for the operating period.
Assign work
Allocate rooms and tasks to the responsible team and operators.
Execute
Cleaners and service teams work from their assigned operational workspace.
Inspect
Supervisors review completed work, evidence and exceptions.
Accept or return
Authorized teams accept completed service or return work for correction.
Review & reconcile
Management uses reports, audit and finance controls to review the completed operation.
Access by responsibility
Different teams. One operation. Clear boundaries.
Hospitality Operations gives each user access according to their job in the workflow instead of exposing every operational control to everyone.
Hotel managers
Review property operations, acceptance, exceptions and management reporting.
Company managers
Coordinate service-company teams, operational workload and delivery oversight.
Supervisors
Assign work, monitor progress, inspect rooms and manage rework.
Cleaners
Work from assigned rooms and tasks through a focused operational workspace.
Finance & reception
Use the finance, billing or reception controls relevant to their responsibility.
Guided product demo
See the operation, not just screenshots.
A useful Hospitality demo should follow a real service journey so your team can judge whether the workflow matches the way you operate.
Property and workload
Review how properties, floors, rooms and workload enter the operating model.
Assignment and cleaner execution
Follow work from roster or assignment into the cleaner workspace.
Inspection and acceptance
See how supervisors and hotel teams review, return and accept completed work.
Exceptions and management
Review service issues, disputes, reporting, audit and finance controls.
Marketplace direction is separate from today's operating product.
The current Hospitality application focuses on running hotel and service delivery operations. Broader marketplace capabilities can evolve around that operational foundation without being represented here as already live.
Implementation
Launch around the operation you already run.
Implementation starts from the actual property, participating organisations, responsibilities and handoffs that need to work on day one.
Map the operation
Identify properties, organisations, teams, rooms and responsibilities.
Configure access
Set roles and operational boundaries for hotel and service-company users.
Prepare workflows
Configure workload, assignment, inspection, acceptance and exception handling.
Validate and launch
Run the critical service journey with users before operational go-live.
Common questions
What operators usually want to know.
Who is Hospitality Operations for?
Hotels, cleaning companies and service teams that coordinate property-based work, inspections, acceptance and operational exceptions.
Does it support both hotel and cleaning-company users?
Yes. The operating model keeps participating organisations and responsibilities distinct while allowing them to collaborate on the same service workflow.
Can supervisors return work for correction?
Yes. Inspection and acceptance workflows can return work for re-clean or correction while retaining operational evidence.
Is finance part of the product?
Hospitality includes operational finance controls such as billing and related validation, while broader accounting remains a separate TouteGestion product boundary.
Is a marketplace already live?
The current product focuses on hospitality operations. Broader marketplace capabilities are a separate product direction and are not represented here as already live.
Hospitality resources
Evaluate the operating model in more detail.
Connect the product to practical workflow guidance and the broader hospitality industry use case.
Hospitality Knowledge Centre
Review housekeeping operations, room inspection and hotel–cleaning company workflow controls.
Explore Hospitality guides →Hospitality industry overview
See how TouteGestion supports hotels, cleaning companies and hospitality service teams across operational handoffs.
Explore the industry →Hospitality Operations
Ready to see how your operation fits?
Book a guided walkthrough based on your hotel, cleaning-company or service-delivery model.